Monthly archive for October 2017

Why Hiring People With The Right Attitude is Critical

Why Hiring People With The Right Attitude is Critical

Your people are your greatest asset, however, they can also be your greatest weakness too. Hire the wrong person and it can be an absolute nightmare – team disruption, poor customer service and wasted time having to follow up to try and get this person back on

Read more

How to Keep the Best Staff Motivated

How to Keep the Best Staff Motivated

All retailers are at the mercy of their frontline staff, how well they are trained and motivated makes a massive impact on the experience the customer feels. Very few customers will give us a second chance if we don’t get it right the first time – there

Read more

Why Your Business Must Have a Powerful Social Media Strategy

Why Your Business Must Have a Powerful Social Media Strategy

As I’m sure you know the power and reach of social media are incredible and with over 2 billion Facebook users it’s a powerful way to share information. As far as business is concerned it is no longer just a need for them to be on social

Read more

Want to Know How to Create Amazing Store Managers?

Want to Know How to Create Amazing Store Managers?

From my experience, having run over a thousand coaching courses for store managers over the past 25 years, the performance of the store comes right down to how well the store manager performs. They are, after all, the face of the business to the customers as well

Read more

Why You Have To Get Your Culture Right

Why You Have To Get Your Culture Right

Culture is a word that is bandied about quite frequently, it means different things to different people. However whatever the actual meaning a business with the right culture grows and attracts better people, who stay longer. Businesses where the culture is poor obviously have the opposite effect,

Read more
Roger Simpson and the team at The Retail Solution have provided nearly 2 decades of unparalleled expertise in retail consulting for Australian businesses.
 
sucuri
icon-phone
1300 950 301
icon-phone
+61 417 056 589
icon-email
icon-fax
PO Box 3592, Mornington, Vic 3931
footer-logoii