Monthly archive for February 2017

To Reveal or Not to Reveal – That is the Question

To Reveal or Not to Reveal – That is the Question

The secrecy of not revealing how much you get paid has been around for decades and in some companies, it is actively discouraged. In previous companies I have worked, the salary was never discussed openly and you were encouraged to keep it a secret. Yet we are

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How to Avoid Becoming Another Retail Statistic

How to Avoid Becoming Another Retail Statistic

It makes for very sad reading when I see yet another report of a retail business going into administration. Just recently Rhodes and Beckett and Herringbone have joined this notorious list. They follow hard on the heels of Marcs, David Lawrence, and Allphones, who have ended up

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Why is it so Hard to Give Feedback?

Why is it so Hard to Give Feedback?

One of the main areas we help a lot of store managers with is, the ability to provide effective feedback that actually works. The style of feedback we teach results in approx 99% of staff being open to hearing the feedback which they accept and either continue

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Three 2017 Retailing trends and what to do about them

Three 2017 Retailing trends and what to do about them

As another new year kicks off we are always inundated with predictions for the year ahead. With Trump in power, the year should be very unpredictable!!! Setting politics aside, I was reading through a few blogs and articles and a few common trends have been appearing so

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Roger Simpson and the team at The Retail Solution have provided nearly 2 decades of unparalleled expertise in retail consulting for Australian businesses.
 
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