Monthly archive for September 2016

Here are Two Simple Techniques that will Improve your Business.

Here are Two Simple Techniques that will Improve your Business.

I am reading a fascinating book by legendary and very successful soccer coach Sir Alex Ferguson. In 38 years of managing soccer teams in the UK, including helping to make Manchester United one of the biggest clubs in the world, he won an astonishing 49 trophies. His

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Secrets from One of the World’s Best – Zappo’s

Secrets from One of the World’s Best – Zappo’s

As a retail business with an absolute passion for consistently providing amazing customer service experiences, Zappo’s is right up there. Their focus is on making every interaction with customers a memorable experience and this has certainly helped them in their growth since starting up in 1999. They

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How to Develop Human Potential and not Discard it

How to Develop Human Potential and not Discard it

Having worked closely with Tom O’Toole owner of the Beechworth Bakeries for the past 17 years, I have gleaned a really good insight into what has made them successful. Great products, great people, and great service have been their mantra for years, and it works!! I found

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Roger Simpson and the team at The Retail Solution have provided nearly 2 decades of unparalleled expertise in retail consulting for Australian businesses.
 
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