Monthly archive for September 2015

Why We Set Our Leaders Up to Fail and What to Do About It.

Why We Set Our Leaders Up to Fail and What to Do About It.

Having trained in excess of a thousand leaders over the past 24 years, I often hear and see that their biggest challenge is managing their teams. Most leaders struggle with getting their people to perform to the best of their ability. So why is that? I find

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Why I’m in Love with Loyalty

Why I’m in Love with Loyalty

As a customer myself, I love loyalty cards and I have to confess I have a few in my wallet and a lot more on my desk. I particularly like my coffee loyalty cards, yes I have more than one, that free cup of coffee just seems

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Why You Need Your Ducks in a Row

Why You Need Your Ducks in a Row

We all know that online is here to stay and although the growth of online spending has been slowing over the past couple of years (it used to be growing around 20 – 30 % per annum), it’s growth is still outpacing traditional bricks and mortar sales.

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How 10 Minutes can Make or Break your Day

How 10 Minutes can Make or Break your Day

A question I ask retailers is “How many hold regular team meetings?” The answer being – some or most do. I know getting your team together is challenging but there are too many benefits that outweigh the negatives. If you do hold meetings, your team is on

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Roger Simpson and the team at The Retail Solution have provided nearly 2 decades of unparalleled expertise in retail consulting for Australian businesses.
 
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